We are looking to recruit a Senior Sales Manager Strategic Sales for our Business division in Dubai. This position is reserved for UAE national candidate only, so please apply only if you are a UAE national with a family book.
- Tracks, analyses and understands customers’ business, procurement process, and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions.
- Understand competitor offerings, value propositions and key strengths. Develop plan to anticipate and respond to competitor actions.
- Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat. Executes overall sales strategy and develops compelling plans for his/her customers.
- Liaises with all related sections (especially Service Delivery) to ensure smooth and efficient processing, delivery and implementation of sold services within required deadlines and with required level of quality.
- Ensures customer satisfaction and retention and maintains profitable account growth. Work on achievement of set revenue targets by coordinating all customer related activities.
- Manage large complex accounts sales and lead contract negotiations and involve the right stakeholders as needed.
- Manages entire sales cycle of his/her accounts including his/her customers profiling, account planning, lead generation and sales funnels. Leads development of sales proposals tailored to address customer requirements by interfacing with Solution Architects.
- Develop detailed understanding of his/her customer’s organization including key decision makers and influencers, nature of business, telecom budget allocations and expansion plans.
- Maintain strong professional relationships with key decision makers and influencers for his/her accounts.
- Maintain and improve sales penetration within customers across all product portfolios. Proactively recommend services needed by customers to increase his/her customer’s satisfaction and improve transaction profitability and actively promote ICT Solutions.
- Develop his/her account plans, identifying opportunities and strategies to capture them.
- Identify opportunities to increase sales of digital services/products, complex solutions and core telecom services for his/her customers.
- Educate customers about terminology, features and benefits of products and complex solution and new technology trends in order to improve product and complex solution related sales and customer satisfaction.
- Generate new and repeat sales from his/her accounts by providing Etisalat product and technical information in a timely manner.
- 10-15 years’ experience in sales/ key account management
- Bachelor’s Degree in Marketing/ Business Administration/Telecom/Technology.
Vacancy Type: Full Time
Job Location: Dubai, UAE
Application Deadline: N/A
To apply for this job please visit www.linkedin.com.