Senior Service Reliability Engineer

Website Emirates Nbd

Job Description:

Work with technical SME’s to analyze business needs, improve supportability, scalability and recovery for the engineered solution. Partner with Project and Technical teams to inject operational non-negotiables centered on availability, reliability into the design and built. Help drive the success of the SRE capability through identification, design, and implementation of technical uplift, delivery and product performance.

Job Responsibilities:

  • Provide extended support for major incident resolution for technical problems driven by Operational expert team. Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
  • Own and drive improvement on Mean-Time-To-Repair (MTTR), Mean-Time-Between-Incidents (MTBI) and uptime.
  • Influence and drive policies, operational processes, standards/guidelines, and solutions that proactively address issues before they impact system functionality or performance.
  • Drive the improvement of service availability to reduce the mean time to recovery using automation. Ensure methods for autonomous recovery and self-repairing systems are implemented and the solution is consistent with design standards
  • Develop enhancements to improve service levels by leveraging key performance indicators consisting of monitoring, non-functional testing and availability reports. Provide a service-focused approach leveraging continuous process improvement.
  • Participate in system design consulting and capacity planning.
  • Contribute to capacity planning, demand forecasting and employ analytics and report on trends.

Job Requirements:

  • Cloud Transition Model – Waterfall/Agile – CI / CD DevOps /Dev Sec Ops
  • 6 years experience as lead technical role in large enterprise wide projects
  • 4+ years in operations or software engineering or Reliability Engineering role.
  • Java Spring Boot Experience
  • Bachelor’s degree in Computer Engineering, Computer Science, Information Systems or other related field is highly preferred; however, equivalent work experience will not be overlooked.
  • Chaos Testing Automation on the MicroServices
  • DevOps Experience/ Tools which helps to be a DevOps Engineer
  • OPENSHIFT (PaaS Platform)

Job Details:

Company: Emirates Nbd

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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