Senior Specialist

Website Alshaya

Job Description:

To train and develop the mandatory knowledge and necessary skills for various divisions of Alshaya Businesses. To craft a cohesive learning and development plan for new Joiners at various levels to ensure efficient execution of talent and development interventions of various roles leading to business productivity.

Job Responsibilities:

  • To deliver the Training programs assigned to him/her in their calendar following the standard facilitator guidelines in the stores
  • Identifying the developmental needs of retail staff and coaching, mentoring, or otherwise helping them to improve their knowledge or skills in their respective zones.
  • To observe and provide constructive feedback, and give a realistic and achievable practice to follow to improve performance.
  • To discuss with the store manager the support required from him/her towards their employees to help them achieve their job goals.
  • To create an engaging learning environment for his/her audience where they will enjoy the training and take on the challenges
  • To produce timely content as per the TNA and as per the business requirement.
  • To ensure the usage of various content development methods and tools for maximum impact and effective training delivery.
  • To facilitate and design E-learning modules for the target audience. Use a blend of audio , visual learning methods.
  • To collect observations, feedback and recommendations from training sessions and report them to L&D Manager
  • To create a training session attendee interactivity report to be sent to be reviewed by L&D Manager through LMS portal

Job Requirements:

  • Reading Comprehension Understanding written sentences and paragraphs in work related documents.
  • Writing – Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Mathematical Ability – Retail mathematical notions.
  • Minimum on the job experience: At least 6+ years training experience in learning design and delivery. Essential retail experience preferable worked in Retail, Hospitality& entertainment operations. Ability to design and deliver content for various divisional Employees.
  • Graduate (Bachelor degree with HR Specialization) / HR certifications, L&D Diploma. A postgraduate qualification is an advantage.
  • Arabic language: Native speaker.
  • English language: Proficient (read, write, and speak).
  • Use of technology: Microsoft Office with professional level, excellent in spreadsheets, database, work and PPT and using e-learning management systems, Video editing softwares an added advantage.

Job Details:

Company: Alshaya

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

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