Senior Support Specialist

Website Transguard Group

Job Description:

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees! We are currently recruiting for a Senior Support Specialist for our trusted client to be based out of their office in Dubai.

Job Responsibilities:

  • Should be able to effectively communicate (verbal or in written) with Customers, team members and Product vendors on the matters related to all functional or technical areas
  • Documents and maintain Knowledge database to share experience and knowledge with team members in order to enhance efficiency and reduce single person dependence
  • Coordinate work tasks with Customer, team members, and Product Vendors to perform the tasks assigned efficiently in Timely manner.
  • Should be able to work independently as well as in team. Must possess good analytical and problem-solving skills. Should possess ability to explain technical matters in non-technical terms to customers

Job Requirements:

  • 5+ of Information Technology experience
  • Degree: Minimum Bachelor’s degree in Computer Science, Engineering or equivalent
  • Preferable professional certifications: Certification in products like MCSD etc
  • 2+ years of relevant working experience

Job Details:


Company: Transguard Group

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit careers.transguardgroup.com.


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