Shop Supervisor

Website Chalhoub Careers

Job Description:

At Chalhoub, creativity is a team effort ! Working as a Store Supervisor you will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

Job Responsibilities:

  • Act as the key point of contact with back-office team
  • Ensure click and collect are conducted within SLAs
  • Ensure customer data is properly captured by the team in adherence to marketing team requirements
  • Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
  • Increase the revenue target of the store
  • Drive sell-throughs within the store
  • Support in-store CX initiatives
  • You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
  • Drive eNPS through people experience initiatives and culture
  • Oversee store’s day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule
  • Offer support to store staff during in-store events
  • Act as the key point of contact with back-office team

Job Requirements:

  • 2 years’ experience managing a small team in beauty retail
  • Understanding of retail operations.

Job Details:


Company: Chalhoub Careers

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.


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