Skincare Facial Expert

Website Chalhoub Group

Job Description:

Our Skincare Expert is responsible for performing facials, achieving optimum sales and targets by ensuring a high level of customer service and professional standards and is responsible for giving skin care advice to their clients and guiding them through skin care and allergies routines with suitable products. In

Job Responsibilities:

  • Take ownership of the customer’s experience by delivering an exceptional service and brining to life the brand’s customer journey at all different touchpoints (physical and digital) through building rapport, sharing product knowledge and expert’s advice, proactively catering to customers’ needs, interests and preferences.
  • Demonstrate effective usage and benefits of various brands and skin care products and ensure high level of expertise while conducting professional facials.
  • Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
  • When applicable, stay abreast of the brand’s different online (website, app and social media) offerings and activities and promote them with customers. Participate in achieving incentives
  • Educate and guide customers on the most appropriate range and usage of products to use to suit the skin type identified and follow-up on the client’s
  • Represent the brand by communicating its values and philosophy through all activities and interactions with customers and other team members
  • Stay ahead of latest trends, products and competitors
  • Push Skin care sales during events, promotions and launches
  • Perform different kinds of facials on customers, ensuring a well-rounded experience.

Job Requirements:

  • Minimum 2 years’ experience in the beauty industry
  • Ability to perform different facials on customers
  • Certification as an esthetician and facial expert

Job Details:

Company: Chalhoub Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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