Social Media Manager

Website Etihad Airways

Job Description:

The team sits under the ‘Brand’ function and plays a critical part in ensuring that Etihad’s brand narrative and ethos are consistently delivered across those channels. The Social Media Manager role is a well-rounded and dynamic role that involves collaborating with multiple internal and external stakeholders to strategize and develop content for key campaigns through the year, in addition to on-going social media content.

Job Responsibilities:

  • Work with online customer care teams to monitor sentiments and feedback on key insights related to products and services
  • Activating live events on social media including filming, editing, and publishing of mobile-first content on ground
  • Alignment with internal and external paid media teams on amplification of social assets
  • Involvement in assessing content creator partnerships with C2C teams to provide best practices and guidance for creation of social assets
  • Aid in delivering on-going content calendars based on business priorities
  • Champion your knowledge of social media – educate internal stakeholders and external partners on social best practices and guidelines with the intent of helping them deliver on their objectives
  • Keep a finger on the pulse – seek opportunities inspired by the latest trends and digital technologies

Job Requirements:

  • Demonstrated experience working in social media as a social media manager with a strong background content creation and strategy
  • Background in aviation, travel, lifestyle is preferable
  • Minimum of 7 years’ experience with a global social or digital agency, or in-house
  • Knowledge of social media publishing and listening tools
  • Fluency in English. Arabic would be a plus.

Job Details:

Company: Etihad Airways

Vacancy Type: Full Time

Job Location: Abu Dhabi, United Arab Emirates

Application Deadline: N/A

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