Specialist – Datamena & International Business Support

Website Du

Job Responsibilities:

  • Staff the datamined Service desk to provide service support to TSD and datamined clients for monitoring, troubleshooting, reporting, escalations, etc.
  • Maintain communication with team and management to ensure that work will be completed on schedule and in compliance with established practices
  • Create an environment oriented towards trust, open communication, creative thinking, and cohesive team effort
  • Ready to achieve own set of objectives by demonstrating skillful capabilities in the field
  • Responsible for giving updates and status of field / site activities to other team members
  • Monitor and maintain datamined areas designated as “Transit-Zones” by the TRA to ensure that standards and guidelines are being met and maintained
  • Prepare written reports and other technical documentation to communicate ideas, concepts and details necessary to accomplish specific goals
  • Perform responsibilities as directed within determined timeframes and with a high-degree of accuracy, providing customer H&E (hands and eyes) remote support at datamena and Equinix DataCentres (IMPZ and Business Bay)
  • Perform, or assist in taking parts inventory and order repair parts to ensure sufficient parts for daily support activities

Job Requirements:

  • Achievement motivation
  • Good knowledge in office tools (MS Office: Visio, Project, Excel, etc.)
  • Strong analytical and problem-solving ability
  • Effective teamwork and cooperation
  • Good time-management
  • Shows initiative
  • Good reporting skills
  • Detailed working knowledge of backup technologies and recovery processes

Job Details:


Company: Du

Vacancy Type: Full Time

Job Location: United Arab Emirates

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.


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