Specialist Vendor Operations

Website Talabat

Job Description:

Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.

Job Responsibilities:

  • Regularly reviewing vendors assortment looking at orders generated & top out of stock worst offenders; sharing market level reports with the local teams
  • Creating basic processes such as device, uniform ordering etc
  • Market point of contact for any technical or process issues, review incident tickets / providing guidance / solutions immediately
  • Support regional & local operations team to improve operational metrics & setting vendors up for success
  • Tracking of operational process across markets such as; new vendor onboarding, auditing of catalog clean up, inventory integrations and other local processes
  • Support local markets with processes / initiatives that are outside of BAU tasks
  • Daily review of performance & monitoring of inventory / price updates, identifying any issues and resolving to ensure correct availability & prices
  • Collaborate with market VC’s for best practices and lessons learned
  • Ability to carry out daily checks with limited support, ensuring all local processes are followed and completed

Job Requirements:

  • Ability to work with data and highlight key insights
  • Confident solving minor issues efficiently, understanding which issues require escalation and proposing documents/changes to mitigate
  • 1 plus years experience in an operational role
  • Strong vendor operational knowledge
  • Ability to document processes and guidelines
  • Understanding of grocery operations

Job Details:

Company: Talabat

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit www.linkedin.com.

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