Store Supervisor – Tom Ford

Job Description:

At Chalhoub, you can make aspirations a reality! Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team’s performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company’s policies and procedures.

Job Responsibilities:

• Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
• Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
• Execute and Participate in projects and community events and activities with minimal supervision.
• Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives
• Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
• Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
• Build and maintain guest experience standards in order to build strong loyalty.
• Assist in the achievement of the store’s sales target by collaborating with the sales executive team to generate sales through high-selling techniques.

Job Requirements:

• Experience in a store leadership role, within fashion retail
• Client Centric mindset with a passion to drive the customer experience for the store
• Strong communication skills and business acumen
• Russian language would be an added benefit for this role