Website Chalhoub Group
At Chalhoub, creativity is a team effort ! Working as a Store Supervisor you will be responsible for leading a sales team towards achieving the sales target while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.
- Drive eNPS through people experience initiatives and culture
- Ensure click and collect are conducted within SLAs
- Promote loyalty program (MUSE) and ensure team knowledge about app offerings etc..
- You will nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Ensure customer data is properly captured by the team in adherence to marketing team requirements
- Act as the key point of contact with back-office team
- Oversee store’s day to day operations related to VM, Retail Store SOPs adherence, and sales team schedule
- Offer support to store staff during in-store events
Company: Chalhoub Group
Vacancy Type: Full Time
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A
To apply for this job please visit www.linkedin.com.