System Specialist

Website Alshaya

Job Description:

The System Specialist in the People Transformation function is responsible for the functional support, maintenance of major HR Systems and daily operational responsibilities.

Job Responsibilities:

  • Review business requirement document/Discuss the requirements with IT team (Finalize the scope etc.)
  • Coordinate with IT for technical issues.
  • Develop user guides and training materials and conducting regular training sessions for users.
  • Support HR-related IT ticket resolutions.
  • Provide functional support for HR System upgrades/enhancements/configurations; Prepare user acceptance test scenarios/suggest process workflow.
  • Evaluate and communicate the impact of changes on users.
  • Assist in internal and external HR systems audits.
  • Manage and enforce user access policies.
  • Coordinate with stakeholders at various tiers to discuss requirements, collaborate in solution delivery, manage and report on projects performance.
  • Develop an FAQ repository for users.

Job Requirements:

  • Experience with implementing projects.
  • Familiar with Learning Management System (LMS) and MS Office 365.
  • Excellent written and verbal communication.
  • 3 years of experience in Oracle functional knowledge.
  • Retail related process and technology trends.
  • Planning and organizing skills.
  • Analytical and Problem Solving.
  • Oracle /Learning Management System /MS Office 365/ Power BI.

Job Details:

Company: Alshaya

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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