Team Leader

Website Jumeirah Group

Job Description:

An opportunity has arisen for a Team Leader to join the Private Dining Food and Beverage team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:

Job Responsibilities:

  • Informs Outlet Manager / Assistant Manager of any complaints, negative feedback from guest after they first try to resolve.
  • Actively uses the database of customer details / history to assist in guest recognition.
  • Supervises effectiveness of workflow and sequence of service during service periods and provides constant hands-on support.
  • Supervises closely and monitors the cashiering function of the outlet to ensure compliance with JI Cashiering Procedures.
  • Supporting to set up the function and role during Pre-Opening phase.
  • Working closely between the Hotel and our Residences to support any operational needs as per the job description.

Job Requirements:

  • Ideally Pre-Opening experience, experience on setting up any related systems or structures in the role | department
  • Secondary education
  • Fluent English and additional language is a plus
  • Able to work with tight deadlines and under pressure due to intensive preopening phase
  • Knowledge of Food and Beverage applications (epicure, micros)
  • 2 years restaurant experience in a 5 star hotel

Job Details:

Company: Jumeirah Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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