Senior Brand Trainer

Job Description:

As a Brand Trainer you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion or Beauty categories by using best training practices. You will also research and localise materials on the category and brands, and in collaboration with Group L&D, will develop the training material to be delivered. You will also support the front-liners with on-the-job learning, as well as with monitoring performance and training needs analysis.

Job Responsibilities:

• Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team
• Analyse training data to assess usage and gaps
• Research, gather and localise brand material, and work in collaboration with Group L&D in the development of training materials
• Conduct training needs analysis to assess the needs of the team
• Leverage Group’s available digital tools to digitalize training content
• Create, communicate, coordinate & implement the training calendar for the year
• Acquire product knowledge of new brands and train the team accordingly

Job Requirements:

• Access to travel to KSA and Kuwait (based in Dubai)
• Experience in a training role, within retail stores.
• Confident to build training content and facilitate training sessions
• Experience within a training role, to include customer experience, product training and team development.
• Both Arabic & English languages are mandatory for this role