Senior Brand Trainer

Website Chalhoub Group

Job Description:

As a Brand Trainer you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion or Beauty categories by using best training practices. You will also research and localise materials on the category and brands, and in collaboration with Group L&D, will develop the training material to be delivered. You will also support the front-liners with on-the-job learning, as well as with monitoring performance and training needs analysis.

Job Responsibilities:

  • Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team
  • Analyse training data to assess usage and gaps
  • Research, gather and localise brand material, and work in collaboration with Group L&D in the development of training materials
  • Conduct training needs analysis to assess the needs of the team
  • Leverage Group’s available digital tools to digitalize training content
  • Create, communicate, coordinate & implement the training calendar for the year
  • Acquire product knowledge of new brands and train the team accordingly

Job Requirements:

  • Access to travel to KSA and Kuwait (based in Dubai)
  • Experience in a training role, within retail stores.
  • Confident to build training content and facilitate training sessions
  • Experience within a training role, to include customer experience, product training and team development.
  • Both Arabic & English languages are mandatory for this role

Job Details:

Company: Chalhoub Group

Vacancy Type: Full Time

Job Location: Dubai, United Arab Emirates

Application Deadline: N/A

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