Valet Parker

Website Rotana Hotels

Job Description:

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Job Responsibilities:

  • Maintain an up to date knowledge of the hotel services and respond to guest queries
  • Ensure effective handover is done upon duty start, gaining information from earlier shift colleagues
  • Ensure guests are greeted upon arrival, tickets are given promptly and cars are parked
  • Ensure that airport / crew transportation flow is maintained effectively if applicable
  • Make control tours at the main door ensuring that cleanliness is at maximum level
  • Maintain and safeguard all guest car keys and record every car parked
  • Establish and maintain good public relations with guests while meeting or exceeding their expectations
  • Ensure that cars are delivered within 5 minutes upon guest request
  • Forward all guest complaints or problems to Superiors

Job Requirements:

You should ideally have previous experiences in a similar position within the hospitality field. You must also have good command in both written and spoken English and need to be a holder of a valid country Driving License. The ideal candidate will be a well presented, young minded individual with an outgoing and friendly attitude. You are an extremely proactive and ‘switched on’ person and with an approachable nature. You are reliable and a safe driver, who stays calm under pressure and should possess following additional competencies:

Job Details:

Company: Rotana Hotels

Vacancy Type: Full Time

Job Location: Al Ain, UAE

Application Deadline: N/A

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