Warranty/Costing Clerk

Website Al Tayer

Job Description:

To prepare accurate and efficient costing of all retail, warranty and internal job cards and to ensure customers get accurate invoices on time

Job Responsibilities:

  • Ensure all the charge lines for internal /service contract charge type on the job cards are invoiced
  • Ensure appropriate labour rates are used as per charge type.
  • Complete costing for all retail and internal labour/consumables and sublet lines and group them together as per charge type using menu code and charge type.
  • Assist in warranty costing if required
  •  Ensure the jobs are costed using standard labour operation using appropriate RTS/SLTS code
  • Follow-up with warranty department, Service Advisors if any repair order is kept pending for more than 30 days.
  • Segregate between Retail/Internal and Warranty jobs on a job card
  • Preparation of IPO & LPO’S for sublet jobs and to make sure it is charged to the appropriate department
  •  Escalate to the location manager all the cases where excessive non-chargeable allowed time has been approved by team leader
  • Ensure the time allocated for the jobs is correct as per the operation code and it is charged in full so as to maximize profitability
  •  Ensure all internal job cards are supported with proper authorization
  •  Prepare MIS reports as and when required by the Manager and report on all cases of customer dissatisfaction.
  •  Assist in service contracts and menu price list in co-ordination with Workshop Manager and Technical Support Manager.
  •  Reconcile/ verify incentive payments for Service Advisors, Team Leaders etc.
  •  Ensure all labour, parts and sublet costs are recorded against each repair

Job Requirements:

  • Graduate in Commerce
  • 3 – 5 years experience in costing in an automotive franchise
  • PC Literate with good administration skills

Job Details:

Company: Al Tayer

Vacancy Type: Full Time

Job Location: Dubai, UAE

Application Deadline: N/A

To apply for this job please visit altayer.referrals.selectminds.com.

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